One of the benefits of partnering with Design Buffs is that we have measures in place to handle situations when your designer is unavailable due to illness or absence.
If your designer cannot work, they will notify your account manager, who will promptly reach out to you to assess the situation and determine if any urgent tasks or projects require immediate attention. If critical tasks need to be addressed, we will take the necessary steps to ensure they are completed promptly and to your satisfaction.
In the event of an absence, your designer will have the opportunity to make up the missed hours at a later date upon their return. We value consistency and want to ensure that you receive the full benefit of your subscription.
Rest assured, we are committed to supporting and assisting even when your designer is unavailable. Our team will work closely with you to find the best solution and ensure your projects continue to progress smoothly.
If you have any specific concerns or questions about your designer's availability, please feel free to reach out to us. We are here to help and support you in all scenarios.
Thank you for choosing Design Buffs as your creative partner!